Terms & Conditions

Terms and Conditions


Platform: Onboard CRM
Website: https://onboard.cyberei.com
Company: Cyberei Technologies Private Limited (“Cyberei”, “we”, “our”, “us”)

1. Acceptance of Terms

By accessing or using Onboard CRM, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any applicable laws and regulations. If you do not agree with any part of these terms, you may not use the platform.

2. Platform Description

Onboard CRM is a software-as-a-service (SaaS) platform designed to help businesses manage customer relationships, leads, communication, and workflow. The platform is offered and maintained by Cyberei Technologies Pvt. Ltd.

3. Account Registration & Access

  • You must provide accurate and complete information when registering.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You are responsible for all activities that occur under your account.

  • You must notify us immediately of any unauthorized use.

4. Subscription & Payment

  • Access to Onboard CRM may be subject to subscription plans.

  • You agree to pay all fees in accordance with the selected plan.

  • All payments are non-refundable unless stated otherwise.

  • We reserve the right to change pricing with prior notice.

5. User Responsibilities

By using Onboard CRM, you agree not to:

  • Use the platform for any unlawful, harmful, or fraudulent purpose.

  • Violate any applicable laws or third-party rights.

  • Transmit viruses, malware, or harmful code.

  • Interfere with or disrupt the platform’s integrity or performance.

6. Data Privacy

  • Your data is governed by our Privacy Policy.

  • We comply with applicable data protection regulations, including the GDPR.

  • For GDPR-related queries, email us at [email protected].

7. Termination

We may suspend or terminate your account at any time without prior notice if:

  • You breach these Terms.

  • You engage in activities that harm the platform or other users.

  • We are required to do so by law.

You may terminate your subscription by contacting support or via your dashboard settings.

8. Intellectual Property

All content, code, logos, and features on Onboard CRM are the intellectual property of Cyberei Technologies. You may not reproduce, modify, or distribute any portion of the platform without our written consent.

9. Disclaimer of Warranty

  • The platform is provided “as is” and “as available”.

  • We do not guarantee uninterrupted or error-free service.

  • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

10. Limitation of Liability

Cyberei shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use or inability to use the platform.

  • Any unauthorized access to your data.

  • Any content or actions of third-party services.

11. Third-Party Services

Onboard CRM may integrate with third-party tools. We are not responsible for the content, privacy practices, or functionality of these services.

12. Modifications

We reserve the right to modify these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by the laws of India, with jurisdiction in the courts of Lucknow, Uttar Pradesh, for any disputes.

14. Contact Us

For questions or concerns about these Terms, please contact:
Email: [email protected]
Website: https://onboard.cyberei.com
Company: Cyberei Technologies Private Limited